Lexmark printer not printing from tray 1. For more information, see Linking trays.
Lexmark printer not printing from tray 1. Printing Clearing paper jams 2 www. Should issue persist even after cleaning Insert Tray 1 into the printer and power the printer back on. Remove any paper or obstructions you find. `Tray 1 Missing? or `Insert Tray 1’ Error Messages on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510 Nov 26, 2023 · Lexmark printers are great machines, and they offer a lot of features to make your life easier. Yes. Step 1. 2. 3 Reinstall the tray and press Go to resume printing. Is the printer printing solid black pages? Contact customer support. Make sure the fuser is not worn or defective The printer is not ready to process data. Remove the top paper tray (Tray 1). 1 Spice up. Save. For more information, see Selecting a location for the printer. 4942 S 71st Street Mesa, AZ 85212 Phone: (480) 463-4548 Email: help@printsaverepeat. Using the earlier example, "Change Tray 1: Plain Letter" indicates that the printer is looking for a paper size of Letter and a paper type of Plain Paper in Tray 1. When you first set up a new Lexmark printer, it will probably work fine. Check if the trays contain the same paper size and paper type. 5- by 11-inches. What happens when the printer is set to automatically select the tray, all legal documents are going to tray 1 which is the letter tray In most cases, this broken piece of plastic will be found in or around the 'Tray 1' paper tray. Step 2. com Lexmark J110 Message:Insert Duplex Pages & Press Go The front side of the manual duplex job is printed. Make sure the paper is flat in the tray and below the maximum paper mark. Put the paper into the paper tray with the top edge of the paper first and the print side face down. Laser printer durable and designed to increase your efficiency. Overview. Make sure that the printer is not overheating. Tray [x] Type. Did the job print from the correct tray or on the correct paper? The problem is solved. Print the document. If it is not running in the system tray, then click Start > Lexmark Publishing Platform Print Control 11. In most cases, this broken piece of plastic will be found in or around the 'Tray 1' paper tray. Check the Paper Size and Orientation: Make sure that the paper size and orientation are set correctly in the printer’s settings. Verify paper settings: Check the paper settings in the printer line on the side of the tray to guide you. Pull out the tray, and then do one or more of the following: installed and recognized by the printer. Clickhere for an illustration. The guides in the selected tray are not set to the appropriate position for the size print media loaded. If I want to print a letterhead, I put a sheet in Tray 1. - If the paper tray is all the way flushed with the side of the ink cartridge cover and the message "Paper Tray # 1 not detected" continues to appear on the display, go to step 13. Print a menu settings page, and then check if the tray is listed in the Installed Features list. paper. Apr 7, 2023 · If you're experiencing issues with your Lexmark printer not printing from tray 2, here are some troubleshooting tips you can try: 1. It prints from Tray 2. Select the “Tray 1” option from the drop-down menu. Remove the paper tray (Tray 1) and also remove Tray 2 if applicable. Is the printer printing slow? Go to step 8. 2 From the printer control panel, hold down and the right arrow button while turning the printer on. The Repairatrooper: There is a paper presence sensor that drops down on the left side of the pickup roller Nov 7, 2023 · 1. - If the printer is reading the incorrect paper size in any of the paper trays, the rear paper guide on the tray may not be set correctly, or the guide parts may be separated. When more than one tray has Auto Select enabled and contains paper that matches the job, the printer uses the highest priority - If the paper tray is all the way flushed with the side of the ink cartridge cover and the message "Paper Tray # 1 not detected" is no longer displayed, go to step 12. Click on the “Print” button and select the “Lexmark printer” option. Right-click on the printer object, and then click Sharing Ensure that Do not share this printer is not selected. Repeat. • The power cord is plugged into the printer and a properly grounded electrical outlet. Plain or Letterhead) and (possibly) paper source (tray identifier, or "printer auto-select") can be matched with what the printer configuration thinks is in tray 2. Remove any jammed sheets of paper that you find. Go to step 2. If not, see all other possibilities above. If a tray has less than 50 sheets of paper, Tray x Low appears on the display, where x corresponds to a paper tray. While supporting the printer with one hand, pull the paper tray or trays to expose the paper rollers underneath the printer. Check for any paper jams or debris in the printer’s paper tray. Check if the trays are not linked. com Lexmark J110 A 200, 201 or 209 Check Tray 1 message indicates the paper jammed from tray 1. 3 Network communication problem between print server and printer; At the print server or the computer hosting the print share/queue: Verify that you can print. From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. One of the features that many Lexmark printers have is a paper tray. Clean the paper tray rollers underneath the printer. In the “Print” dialog box, you should see a drop-down menu labeled “Paper Source. 0. Notes: Allow the printer to cool down after a long print job. d. 3 Release the buttons when CONFIG MENU appears. Do not overfill the tray. Move the guides in the tray to the correct position. Number 6 in the diagram below is the tray presence sensor, that should give you an idea where to look. LEGACY ID: SO7375 In most cases, this broken piece of plastic will be found in or around the 'Tray 1' paper tray. Wireless Printer - Print and share from any device with standard Wi-Fi. It can be frustrating when you print something only to find that the document didn’t print properly or that the printer is not printing. 3 Printing www. Step 7 Remove held jobs. Check if the tray is installed and recognized by the printer. Release the pick roller assembly arm, return Tray 1 (Tray 2), and then power up the printer. Restart Print Control Service 1 Click Start > Run. Message:Insert <tray> The tray is not in the printer. Printer features: Laser, multifunction, color. Grasp the ACM and pull it down as far as it goes for a few seconds to relieve any tension in the cable. Reinsert the tray to clear the message. e. I cannot duplicate the issue on the same PC using an HP printer. Remove any jammed or partially-fed sheets of paper that you find. > Paper > > Tray Configuration > > Paper Size/Type > Set the paper size and paper type to match the paper loaded in the linked trays. Power off the printer. msc, and then click OK. Jan 16, 2019 · Hi all, I’m having a bit of an issue with a printer in one of our departments regarding a Lexmark MS811DN. Check the Paper Source: Make sure the paper source is set to Tray 1 in the printer’s settings. ) Recommended actions Go to the front of the printer and open the upper-front cover. Is the printer printing slow? Go to step 7. This means that the size of the paper may differ by the position of the tray guides. Under Share this printer Network communication problem between print server and printer; At the print server or the computer hosting the print share/queue: Verify that you can print. Carefully lift the printer and set it on its side. Action. May 13, 2015 · The print job from the driver is set to print on a specific media - in your case your print job is set for letter size and light media. The maximum paper marks ( ) are located on the top of the right and left green paper guides. When one tray is empty, the print job continues using the linked tray. ”. Lexmark MX/MSx31, B3340, B/MB3442, and, XM/M1342: Out-of Box Issue - Tray 1 Is Stuck . This may be caused by a part of the feed mechanism inside the printer may be broken. When this happens, it causes the papers to come in the wrong orientation. 2 Type services. Once you have selected the “Tray 1” option, click on the “Print Dec 19, 2013 · Check the driver settings on your computer. The tray can hold up to 250 sheets of 20 lb. Remove the pages and reinsert them face up in tray 1 to print the other side. Remove the toner cartridge and look inside the printer. Resend the print job. For more information, see Linking trays. Solving printer problems Print materials Supplies Troubleshooting Administration 1 Printing www. . Go to step 3. lexmark. 2 Pull the jammed paper toward you and discard it. Some menu items have submenus. Check if the paper guides are positioned correctly. You can also change the settings on the printer control panel. Priority: This option sets a hierarchy for the paper trays. Perhaps it is set to print to the bypass/manual tray by default and always wants to print there. Open the tray and load paper to remove the message. Select your paper size from the “Page size” drop-down menu – the default is 8. Is the document printed from the correct tray? Jan 12, 2018 · My HP Laserjet printer P3015 prints everything from Tray 2 which contains plain letter paper all the time. com Lexmark W820 Paper frequently jams in the printer (continued). Do the trays link correctly? The problem is solved. com Lexmark J110 Some printer problems are easy to fix. I’ve been able to duplicate this issue on various PC’s using 3 different Lexmark printers. frankitup (Frank it Up) November 8, 2023, 4:19pm 3. to Turn off the printer, then wait about 10 seconds, and then turn the printer back on. The issue that the department is having currently is when one of the trays runs out of paper, it automatically prints from the other tray instead of beeping that the paper for that tray is out. Leave Tray 1 out. Power off the printer and unplug the power cord. These break with surprising regularity on some newer Lexmark models. Remove the 'Tray 1' paper tray. Is the tray working? The problem is solved. Print the print quality test pages: 1 Turn the printer off. Is the document printed from the correct tray or on the correct paper? The problem is solved. From the control panel, touch Settings > Paper > Tray Configuration > Paper Size/Type Resend the print job. Step 8 Make sure that the printer is not overheating. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. However, Tray 1 does not have the "Auto Size Sensing" as do the other trays. Check the printer driver settings to ensure Tray 2 is set as c. From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray or feeder. Lexmark CX417. If the situation recurs, try printing from another printer driver. Launch Publishing Platform Print Control to the system tray In the system tray, make sure that Pu blishing Platform Print Control is running. Step 3. Unfortunately, sometimes the paper tray on your Lexmark printer can Step 1. Also check to see what type of paper its looking for (for example, maybe the bypass tray is set to 8. Check /modify the printer's paper tray configuration using the Manage All In One Printer - Print, copy, scan and optional cloud fax. If the printer does not have such media in a tray that has been set from the panel (or admin) to letter light, the printer will not just print the document on available media. No. Solution. If issue persists, please contact Lexmark Technical Support for other troubleshooting suggestions. The A6 paper size is supported only in Tray 1 and in the multipurpose feeder. Is the printer printing solid black pages? Go to step 2. Is there a possible Nov 26, 2023 · Lexmark printers are great machines, and they offer a lot of features to make your life easier. g. com Lexmark C720 4 Press Select to display a list of available values for the menu item. Mobile-friendly. If necessary, change the Paper Texture setting from Normal to Rough. Feb 6, 2022 · Click on the “Printers” drop-down menu and select the Lexmark printer you want to print your document with. Flushing Buffer The printer is discarding the current print job. From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. Connection can be wired (Ethernet), wireless, or through a USB Oct 6, 2020 · Auto Select: This option designates a tray as available for all jobs that use the type of paper in the tray, and for print jobs that do not specify a tray. When you change the paper in the tray, make sure the paper guides are in the correct positions. Tray 1 / Tray 2 - 5. May 21, 2024 · Problem: Print job defaults to Tray 1 Solution: In the print dialog box of your application manually select Tray 2 as the paper source. Nov 8, 2023 · These break with surprising regularity on some newer Lexmark models. Replace the imaging unit, and then resend the print job. Printing Index Changing printer settings 8 www. Therefore, ensure the wheel on Tray 1 is set to the correct size. Apr 7, 2023 · Troubleshooting Tips for Fixing a Lexmark Printer Not Printing from Tray 2 If you're experiencing issues with your Lexmark printer not printing from tray 2, here are some troubleshooting tips you can try: • Verify paper settings: Check the paper settings in the printer driver and on the printer control panel to ensure they are configured Is the printer printing slow? Go to step 7. For example, if you select the Paper Menu, and then select Paper Type, you must select another menu (such as Tray 1 Type) before the available values are displayed. 5 x 11 paper, and Tray 1 is set to some other type, such as A4, etc, so that every time you try to print Set them on table. com Lexmark C720 Some printer problems are very easy to solve. Click on the “Properties” button next to your Lexmark printer’s name and open the “Page Setup” tab. Lexmark CX417 Support Search. Under Share this printer May 13, 2015 · The print job from the driver is set to print on a specific media - in your case your print job is set for letter size and light media. If your printer is not responding, first make sure: • The printer cable is securely attached to the printer and the host computer. Is the printer Nov 8, 2023 · There is a paper presence sensor that drops down on the left side of the pickup roller assembly when it drops down. If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked. Plain Printing What do these printer messages mean? 6 www. Step 7. Ensure that the paper is loaded correctly and that the edges of the paper are straight and flush against the paper tray. A4 or Letter) and paper type (e. Lexmark C910 Paper handling The printer lets you know when you need to load paper. Paper has absorbed moisture due to high humidity. com Jan 4, 2017 · Make sure that the attributes of the print job (in terms of paper size (e. for images. 1 Remove tray 1 and look inside the opening for the paper jam. (Please click here . USB and ethernet connectivity. Look into the area of the printer where the tray was installed. Print a menu settings page, and then check if the Oct 30, 2015 · Print. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. A Aug 25, 2016 · About a month ago, we started seeing issues with printing legal sized documents to Lexmark printers. • Wait for the message to clear. Follow the steps in this article to troubleshoot a network communication failure issue on a Lexmark printer. Observe the recommended ambient temperature for the printer. Troubleshooting a network communication failure issue . Troubleshooting stuck Tray 1 . It use to print from Tray 1, but no longer does so. If your printer is not responding, first make sure: • The printer is turned on • The power cord is plugged in • Other electrical equipment plugged into the outlet works Oct 20, 2020 · Step 2: Clean the paper tray rollers under the printer. • Sometimes this message means the driver data did not match what the printer was expecting. Printing Index Solving printing problems 1 www. See Loading the trays for detailed instructions. The tray holds the paper that you are going to print on, and it helps to keep everything organized and neat. Press Go to ready the printer to receive jobs. Make sure that Tray Linking is set to Automatic. 3. The problem is solved. Check if you are printing on paper that is supported by the tray. Set them on table. The multipurpose feeder may also be linked. Verify the fix by placing a single sheet of paper in the tray and perform a print job. I end up having to put the letterhead in Tray 2 to get it to print. Dec 5, 2023 · Next, open the document that you want to print. Check if the trays contain paper of the same size and type. Oct 4, 2023 · If you have ever experienced a paper jam with your Lexmark printer, you are familiar with the hassle of clearing it. Our interactive manuals and guides page provides Lexmark C910 Paper handling The printer lets you know when you need to load paper. Dec 5, 2023 · Here are a few things you can check to troubleshoot the issue: 1. * Fast print speed and standard two-sided printing. kgypu bdidv vxn xejbz rwi jxjih ibvart ddndjox yvtzg swmq